The strategy to manage a business by employing "Omotenashi",
the finest hospitality services
In Japan, there is the culture of considering guests’ feeling and making every effort for their satisfaction. Through the management of a major traditional hotels located in Nagoya -Nagoya Kanko Hotel - we have developed our own “Omotenashi” culture that gives our guests a luxurious time that cannot be experienced in their daily life.
We are strategically managing resort development and operation in order to take different approaches to offer the best “Omotenashi” and provide satisfaction to the guests from home and abroad.
Hospitality Business Unit
INTRODUCTION OF BUSINESS ACTIVITIES
The new brand, ESPACIO will be trying to figure out what our customers specific desire; how to be close to and loved by.
Beyond both genres and categories, ESPACIO will be going.